Conflict management

BKDRC provides one-on-one conflict management coaching as well as process advice for organisations.

Conflict management coaching helps people to develop or enhance their knowledge and competencies to effectively manage interpersonal conflict. It is a voluntary and confidential process that focuses on an individual’s conflict management goals.

Conflict management coaching is a one on one process involving a client and coach. The coach’s role is to support and assist individuals to reach their goals. A key component of conflict management coaching is increased self-awareness regarding choices for engaging in a specific dispute or conflict.

Conflict management coaching has wide application in the workplace. It is particularly useful for:

  • Employees experiencing difficulties in their working relationships
  • Managers wishing to effectively engage with their team and
  • As a preparatory tool for mediation